Get CSCW in Practice: an Introduction and Case Studies PDF

By T. Rodden (auth.), Dan Diaper PhD, Colston Sanger (eds.)

ISBN-10: 1447120094

ISBN-13: 9781447120094

ISBN-10: 3540197842

ISBN-13: 9783540197843

Dan, is that this ebook going to supply a considerable, coherent and well timed contribution to CSCW or is it simply going to be a ragbag of papers from a number of conferences caught jointly? The latter, in fact, Colston. in spite of the fact that, . . . . . . and the "However" used to be relatively lengthy and technical, yet no longer considerably various in total content material from that of this pref­ ace. lots of the papers contained during this e-book have been firstly offered at conferences geared up by way of the UK's laptop Supported Cooperative paintings (CSCW) detailed curiosity workforce in 1991, however the booklet isn't really a lawsuits, regardless of the above quo­ tation indicates. Readers will instantly detect that, not like ordinary lawsuits, all of the references are positioned jointly on the finish of the e-book and that there's a great index: the corridor­ mark of all right, technical books of caliber. in case you decide to delve extra than this preface, you will discover that every bankruptcy is cross-referenced, hence you furthermore may achieve a coherent constitution throughout chapters - a bonus usually linked to excessive quali­ ty single-author books. moreover, turning obvious drawback to virtue, whereas single-author books needs to necessarily current the idiosyncratic standpoint in their writer, during this e-book, and properly for a tender zone equivalent to CSCW, you may be provided with the perspectives of a dozen CSCW specialists who all have huge, hard-won adventure, received over many years.

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1987b), as there is no provision for each group member to have private windows within the shared application, nor the opportunity to have their screens tailored to their personal preference. 5 Use Metaphors The metaphors that have been applied widely in single-user systems - the desktop for operating system interfaces, the sheet of writing paper for word processors or the ruled accounting pad for spreadsheets - will need to be reconsidered and perhaps replaced for groupware systems. For example, most shared editor systems retain the typical word processor presentation of a single blank display area and a single cursor representing the point at which one types.

4 Groups Change As Well As Individuals As we have stressed elsewhere (Barrett and Brooke 1989; Brooke 1991), the only constant thing is change. In earlier papers, we have addressed the issue of change as it affects the individual user of computer systems. However, change affects groups of users as well. For any cooperative working system to be effective it must be capable of allowing new work practices, new organizational structures and new individuals to participate in the process. There must also be effective ways of communicating such changes to the people involved in the cooperative task: it's no good one person unilaterally deciding to change the way they are going to perform their part of the task without communicating that to others and either allowing them to modify their work practices in tum, or veto the change.

In some systems the user is also permitted to tailor the display to suit his personal wishes. 5. Use concrete metaphors and make them plain, so that users have a set of expectations to apply to computer environments (Apple 1987, p. 3). Designing interfaces which allow users to trade on previous experience, whether of the "real world" or of other applications, makes learning faster and permits users to make appropriate inferences about the interface from their existing knowledge. While there are many other widely promoted guidelines of good interface design (for example, avoid the unexpected, provide on-line help, validate data entered, be forgiving of users' mistakes), these five were chosen because they were common to all interface guidelines mentioned here, which suggests they have the highest priority.

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CSCW in Practice: an Introduction and Case Studies by T. Rodden (auth.), Dan Diaper PhD, Colston Sanger (eds.)


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