By Steven McShane, Mary Von Glinow
Of their new Fourth version, McShane and Von Glinow proceed the trailblazing strategies that made earlier versions of Organizational habit famous and followed through the hot new release of organizational habit (OB) teachers. Acclaimed for its clarity and presentation of present wisdom, this textbook’s philosophy is that OB wisdom is for everybody, not only conventional managers. the recent fact is that everybody- revenues representatives, construction staff, physicians –needs OB wisdom to effectively paintings in and round enterprises. Organizational habit is remarkable in its skill to have interaction scholars via bringing innovative OB options towards truth in the course of the ‘theory-practice hyperlink’ process. McShane and Von Glinow aid readers attach OB theories to rising office realities via enormous quantities of interesting real-life tales from around the usa and world wide. McShane/Von Glinow’s Organizational habit 4th variation additionally remains to be the resource of the most popular issues, akin to: worker engagement, resilience, four-drive conception, blogs and wikis, mental harassment, studying orientation, Schwartz’s values version, isolating socioemotional from confident clash, and masses, a lot, extra.
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Additional resources for Organizational Behavior : Emerging Realities for the Workplace Revolution , Fourth Edition
24 In some circumstances and to some degree, diversity can become a competitive advantage by improving decision making and team performance on complex tasks. For many businesses a diverse workforce also provides better customer service in a diverse society. For example, many Vietnamese customers insisted that Southern California Gas Co. field staff remove their steel-toed work boots when entering their homes, yet doing so would violate safety regulations. Some of the gas company’s Vietnamese employees found a solution: Customers would be satisfied if employees wore paper booties over the boots.
She enjoys breakfast with her three children, heads them off to school, then walks from the kitchen to her study. 35 Tan Swee Hoong’s daily routine is an example of virtual work, whereby employees use information technology to perform their jobs away from the traditional physical workplace. Tan’s variation of virtual work, called telecommuting or teleworking, involves working at home rather than commuting to the office. Virtual work also includes employees connected to the office while on the road or at clients’ offices.
3. Debate the advantages and disadvantages of workforce diversity. 4. Summarize the benefits and challenges of telecommuting. 5. Define values and explain why they have become more important in recent years. 6. Define corporate social responsibility and argue for or against its practice in organizations. Organizational Behavior Trends There has never been a better time to learn about organizational behavior. The pace of change is accelerating, and most of the transformation is occurring in the workplace.
Organizational Behavior : Emerging Realities for the Workplace Revolution , Fourth Edition by Steven McShane, Mary Von Glinow