By Dana May Casperson
Can desk manners make or holiday a megamerger? Can a faxing faux-pas derail a promising enterprise courting? Can an mistaken creation fee you a shopper? Can manners (or loss of them) particularly kill a profession? completely. In an period while businesses are competing at the foundation of carrier, manners are even more than a social nicety -- they seem to be a an important enterprise ability. in reality, solid manners are reliable enterprise. This no-nonsense ""manners reference"" refreshes readers on daily etiquette and makes yes they are on their most sensible habit. It presents quickly suggestions on such pertinent and well timed issues as: * mobilephone, e mail, and web etiquette * desk manners *grooming and company gown * written communications * present giving * resumes and interviews * making introductions * public conversing * networking, and extra.
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Additional resources for Power Etiquette: What You Don't Know Can Kill Your Career
State the name as soon as possible. It's a pleasure to meet you, Mr. Smith. If you can use the name three times early in the conversation, you have a good chance of remembering it. Ask for the name to be repeated. Connect the name with something common to you. Maybe the name is the same as that of a school friend or a favorite fictional character. Notice some unique feature of the person and connect it with the name. Some people also have difficulty remembering how others prefer to be addressed.
These are real experiences by real people. Fill your Page 3 manners tool kit with new and necessary skills. The etiquette skills you develop will be useful to you throughout your career and in your personal relationships. Soon your business etiquette will become Power Etiquette. Power comes from knowledge. Knowledge builds confidence and confidence builds leaders. Be a leader by being confident and knowing what to do; practice Power Etiquette. Page 4 Business Etiquette: Test Your Knowledge At a business meal when do I discuss the business?
Use the same patience with others that you would hope for. If your name is frequently mispronounced, develop a pleasant way to correct it during the introduction. Gracefully correct the error, without calling undue attention to it. You want to give others the opportunity to learn the correct pronunciation. There also will be times when you may meet or greet someone who does not readily use your name. It's possible they have may have forgotten your name or are uncertain of its pronunciation. Tell them your Page 19 name to remind them.
Power Etiquette: What You Don't Know Can Kill Your Career by Dana May Casperson